1. Cancellation and tour numbers amendment
Refunds for cancelled booked tours will be made on the following basis –
Cancellation received and acknowledged by Shiny Shoes Tours:
i. 4 weeks before the booked tour date: total refund
ii. 3 weeks before the booked tour date: 50% refund
iii. 2 weeks or less before the booked tour date: no refund.
Any unadvised reduction in numbers on the date of the tour will not alter the fee for the booked tour already calculated. Refunds will be made by £ sterling cheque.
2. No show
If the client for the booked tour does not arrive then Shiny Shoes Tours will reserve the right to receive the full cost of the tour
We do not share customer details with any 3rd parties
4. Itinerary changes
We reserve the discretionary right to change our standard itineraries at any time. As professionals we will endeavour to avoid this and if this is necessary, we reserve the right to alter our itinerary in the event of happenings outside the control of the individual guides. This includes exceptionally dangerous weather conditions,
You accept responsibility for your own safety
Tour participants are responsible for their own personal safety at all times. Please be aware of your surroundings and of any obstacles.
We accept no liability for injury.
We strive to give all our clients full care and attention, but we do need to know at the time of booking if there are any special needs or requirements. It is particularly important that we are advised of any disabilities. Please note some tours involve a moderate to high amount of walking, therefore we ask clients to check with us in advance if they feel this may be an issue.
6. Affiliation Disclaimer
I am a fully independent tour guide and am in no way affiliated or endorsed by any of the tour venues. All the tours are bespoke and the information and views that I provide are my own. I do not receive any financial incentive from any of the organisations or venues I recommend.
7. Intellectual Property Rights
All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, images, software, videos, designs, typefaces and other content (collectively “Proprietary Material”) that You see or read on the Site is owned by Shiny Shoes Tours. This Proprietary Material is protected in all forms, media and technologies. You may not copy, download, use redesign, reconfigure, or re-transmit anything from the Site without the prior written permission of Shiny Shoes Tours.
8. Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Shiny Shoes Tours and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you are able to link to other websites which are not under the control of Shiny Shoes Tours. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Shiny Shoes Tours takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.